Cannot edit subsite I created

Question

I created a subsite in Sharepoint Ofice 365 and I'm unable to edit the page. I tryed changing permissions (inheriting and not inheriting permissions) but nothing seems to work, edit section in top meno appears disbled. Please help.

Answer 1

Hi Dante,

Thanks for the update.

Please try running PowerShell commands to check if custom script is turned on on the site collection (please involve your company admin to do the following actions):

1.  Install the SharePoint Online Management Shell by downloading and running the SharePoint Online Management Shell.

2.  Start SharePoint Online Management Shell, enter

Connect-SPOService -Url https://$orgName-admin.sharepoint.com-Credential $userCredential

3.  Enter Get-sposite -Identity<sitecollectionURL>| fl

4.  Check the value for DenyAddAndCustomizePages. If it is enabled, then the Custom Script is turned off. Please use the commands below to enabled it: Set-SPOsite <SiteURL> -DenyAddAndCustomizePages 0 5.  If it is turned off, please try disabling it (Set-SPOsite <SiteURL> -DenyAddAndCustomizePages 1) and then enabling it again to see the result.

If you can't edit page after trying the above, I checked the picture of your site page ribbon again, it seems different from mine. For further investigation, could you help confirm the following information:

1.  Regarding the subsite is created from the parent template. If it means creating from parent site, how was the parent site created and do your company made customizations on the parent site?

2.  Did you create the subsite by navigating to the Site Contents of the parent site>Click New button>Subsite>Select the parent site template?  If so, please help share the parent site template with us for testing via private message (please help remove any private or sensitive information).

3.  Please try creating a new subsite from the parent site template and another site template to see if you can edit the site home page.

4.  Please let an another user (who has the same permissions on the parent site as you) tries to create a new subsite to see the outcome.

5.  From the Site page's ribbon picture you provided previously, there is "Make Homepage" button, so the page you are trying to edit isn't the site home page?    If so, please let us know how the page was created. Also help provide the site page's URL and the subsite's URL via private message for investigation as well.

Regards,

Joanne

Answer 2

Hi. Here my responses:

1. I'm trying to edit the page I created (the subsite). To get this clear: I created 'SIte A' and I can edit it, then I created a SubSite (inside Site A) and I cannot edit it even though I inherited the same permissions.

2.  I'm attaching image.

3. I already tried to grant permission.
4. Yes I did on Team Site and using same permissions.

Answer 3

Well. After I contacted my Admin team also, I figured it out the following:

***PII masked by forum moderator***

My Admin team told me that due to tha "Deny" seccion at the bottom of the image, I'm unable to edit the SubSite so it was a Permissions issue. But, It doesn't makes sense to me because if I can edit the Site, why I cannot the SubSite that lives inside the Site? Could you explain it to me from Microsoft's perspective?

Thanks.

Answer 4

Hi Dante,

It would be great if you can share the current status of this and let me know if further assistance is needed.

Regards,

Joanne

Answer 5

Hi Dante,

I'd like to confirm some information to have a better understanding of your situation:

1.  What page do you try to edit? The site home page or a page you created? If the later one is your case, please let us know how the page was created.

2.  Please capture a screenshot of the page which you want to edit and "edit section in top meno appears disbled".

3.  Please try granting permissions to a different user and check if he can edit the same page.

4.  Was the site created from Team site (classic experience) template and using same permissions as parent site? Please also try creating a new subsite to check the result.

Regards,

Joanne