Power Point Shape Format Distorted

Question

Since I last updated Microsoft office 365 to version 1711 i am encountering problems with power point and word. For some reason shapes filling options are not working properly. Attached an image of what it looks like. Does anybody has any idea on how to fix this? Thank you.

Answer 1

Try following one by one and see after every step whether it resolves the issue-

1. Sometimes, add-ins can cause problems. To determine, if add-in is a problem start your application in safe mode and see if problem has gone away.

To start in Safe Mode -

Hold CTRL key and click on application icon and don't release the CTRL key till it asks you for Safe mode confirmation.

If yes, then start application normally and disable add-ins one by one and start application again every time you disable an add-in to determine the culprit add-in.

2. Try repairing your office installation (Quick repair is good enough). Try repairing your Office installation. First try Quick Repair (takes 5 - 10 mins) , if that doesn't help then try Online Repair (Takes more than 30 mins but less than 1 hour in general)

https://support.office.com/en-us/article/Repair...

3. Login to Windows with a new user profile and see if problem is resolved.
4. Sometimes, this is caused due to application not being able to access the default printer. Close all office applications and change your default printer through Start > Devices and Printers to another printer. It may be some physical one or One Note or XPS or PDF or anything else. If this is the problem, then you will need to update your printer driver for default printer.
5. Many third party applications also cause the problem like Tuneup Utilities, Abby Finereader, Kaspersky / Avast Anti Virus etc. See if you have any of them installed. Close them one by one and see whether it helps.