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This morning I was offered a scheme of subscription for 2 years with few months free, when I agreed to proceed the agent started to make the subscription today 8/5/2017.
When my current billing was supposed to end on 10/3/2017.
And now, in my account appear that I only purchased a year of subscription which ended on 10/3/2018
But the bank called me said there are 2 transaction of RM379.99 charged to my card.
What is going on here? a scam? I do not wish to subscript until 10/3/2017. Please advice.
cant talk to anyone because they closed today in Malaysia.
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Hi,
If you're having issues with your bill, we recommend that you contact Accounts & billing directly. They are the best department to talk with regarding your concern.
Should you need further assistance, feel free to post your query anytime.
Thank you Ms
Contacting the agent now.