ActiveSync device count

Question

Hello,

I have this cmdlet, it gives me a list of devices synced with the mailbox

Get-MobileDevice -Mailbox <smtp address>

Number of devices returned via this command usually greater than the number of synced devices, shown in Exchange Online console.

For example, I had an address that showed me 6 devices via PowerShell cmdlet, and only 2 devices in Exchange Online.

Any idea why?

Thanks,

Igor

Answer 1

Hello Igor,

How many devices have you used to access your mailbox?

This command will returns all the Exchange ActiveSync mobile devices that you has used that are associated with your mailbox.

You can also try this command-  Get-MobileDevice -Identity "UserName"

Thanks,

Answer 2

Hello Igor,

Open the Microsoft Azure Active Directory Module for Windows PowerShell.

Run the following command below.

Get-MsolDevice -RegisteredOwnerUpn "******@contoso.com"

This command gets all the devices registered by the user with the UPN named ******@contoso.com.

For more examples, see Get-MsolDevice - https://docs.microsoft.com/en-us/powershell/module/msonline/get-msoldevice?view=azureadps-1.0

Thanks,

Answer 3

Hi Shyamal,

Yes, it didn't help.

Still see more devices then I should on some mailboxes.

Regards,

Igor

Answer 4

Hi Igor,

I'm writing to follow up on this thread. Have you tried suggestion above provided by "Della"?

Best regards,

Shyamal