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Onenote moving screen randomly

Anonymous
2018-02-04T17:09:33+00:00

i have been using onenote and so far have been pleased with it. However, there is one bug which is a real annoyance:

starting off im going to state that i am using a lynx 10 tablet/ laptop which is touch screen, incase that may be the cause. My problem is that while on any page, it beings to move arround seemingly randomly.

i would be writing, drawing, or doing nothing at all and the screen will move (usually to the left) without any prompting. this has become an annoyance especially while im taking notes.

Microsoft 365 and Office | OneNote | For home | Windows

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  1. Anonymous
    2018-02-05T08:25:06+00:00

    Hi Sam,

    Your concern regarding the OneNote app moving screen randomly can be caused by a change on the device or the app settings. To isolate your concern, we'd like to ask the following:

    • Which Windows build version is running on your device? Type winver in the search box and press Enter to help you identify.
    • Have you made any changes on your device prior to your concern?
    • Which version of OneNote are you using?

    Meanwhile, can you try to disable the auto rotate/tablet mode on your device. This is to rule out any screen orientation issues. If you're using a Windows 10 device, you can follow the steps provided on this support article.

    We'll appreciate if you can send us an update.

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