Office 365 Trial Errors

Question

I always found below problems when activate E3 or E5 trial subscriptions. It happened everytime I was doing trial.

You can try refreshing the page to solve the problem. You can also wait a few minutes and try again.

If the problem doesn't go away, please submit aService Request.

Session ID:

8a821447-e6fb-4457-b37c-86115e407832

Error code:

0

Any advise?.

Thanks.

Answer 1

Hi Adityo,

Thanks for choosing Office 365.

We are glad to help you add the Office 365 Enterprise E3 and Office 365 Enterprise E5 free trial subscription to your tenant. In order to clearly know your current situation, I’d like to know how you add the trial subscription to your tenant, via the link or via Admin Portal. Here are the links to add Office 365 Enterprise E3 and Office 365 Enterprise E5 trial subscription:

E3: https://signup.microsoft.com/Signup?OfferId=B07A1127-DE83-4a6d-9F85-2C104BDAE8B4&dl=ENTERPRISEPACK&culture=en-US&country=US&ali=1

E5: https://signup.microsoft.com/Signup?OfferId=101bde18-5ffb-4d79-a47b-f5b2c62525b3&dl=ENTERPRISEPREMIUM&culture=en-US&country=US&ali=1#0

Moreover, in case the problem is related to your browser, please try opening your browser in private mode or changing to another browser to check if the problem persists.

If the problem still persists, please provide us a screenshot of the error message and your tenant information via Private Message. I’ve sent you a private message to collect them. Here is the link: https://answers.microsoft.com/en-us/privatemessages/list

Regards,

Barry

Answer 2

Hi Adityo,

Is the problem solved now? Let us know any updates when you have time.

Thanks,

Barry