Field codes and track changes

Question

When I compare two documents which have cross-references, the comparison document displays the code REF ref498430194\r\h\* MERGEFORMAT 31 .instead of just the paragraph number 31

The text displays the number 31 correctly when the change is accepted but not in the comparison

Can you help?

Answer 1

Hi Paul

does that mean that there is no way for the changed field code not to be displayed?

Marcus

Answer 2

That may be because the heading to which the reference refers has been recreated or because someone has changed its formatting (the \* MERGEFORMAT switch may indicate just that), so the comparison is trying to show you what's been changed - which it can't do without displaying the field code.

Answer 3

Hi Marcus,

Please try to repair the Office via Control Panel to see if this can fix the issue. You can refer to

 Repair an Office application.

If the issue persists, please provide us the information below:

1. Office version via File > Account > Product Information. 
2. When did the issue occur? Was there anything changed before that?

Thanks,

Rena

Answer 4

No that doesnt help. Any other suggestions?

Answer 5

Hi Marcus,

Please try to ALT+F9, does it show 31?

Thanks,

Rena