A family of Microsoft word processing software products for creating web, email, and print documents.
Hi Alistair,
For further assistance, we suggest that you post this concern as a feedback. When you submit a feedback item, we gather additional details and information about your issue that will help us in determining the cause and to be able to address it.
To submit a feedback, open Word > file icon > Send Feedback> Tell Us What Can Be Better > post concern > Send. You can also refer to the screenshot below:
If you have other questions, feel free to reach out to us.