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HELP Unsaved Changes not showing on document post crash

Anonymous
2018-02-08T04:25:43+00:00

The computer crashed which is windows 10 with the most recent word version. There is one doc of many open that will not recover when all others have. The doc is showing but from the previous day and autosave is on for every 10mins but it didn't have "saved to computer" setting ticked. We have tried all the recovery options online suggested but none are showing the most recent version of the document. The document with unsaved changes is the document needed the most. Please help!

Microsoft 365 and Office | Word | For home | Windows

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  1. Doug Robbins - MVP - Office Apps and Services 323.1K Reputation points MVP Volunteer Moderator
    2018-02-08T04:59:43+00:00

    See if you can find it by going to File>Info>Manage Document>Recover Unsaved Documents

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  2. Anonymous
    2018-02-11T07:26:41+00:00

    Hi Libby,

    Please let us know your updates at your convenience if you need further help on this issue.

    Thanks,

    Cliff

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