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Missing Options in Customize Ribbon

Anonymous
2017-07-14T05:55:21+00:00

I've just discovered that there are no options in Customize Ribbon/Commands Not in the Ribbon. It seems to be affecting all applications in the suite.

Microsoft 365 and Office | Excel | For business | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2017-07-29T01:00:07+00:00

Hi D0gknees,

This issue has been fixed. If you still encounter any issue, you're welcome to post a new thread for assistance. To help other's easily see this information, this thread will be locked.

You may find the summary of the issue below.

Issue

After updating Office, if you launch the Ribbon or the Quick Access Toolbar customization dialogs, the dialog might not show any commands available. For example, the list of “Popular Commands” or “Commands Not in the Ribbon” may be empty.

Status: Fixed

This issue is fixed in Version 1706 (Build 8229.2103) for production customers. To update Office, open any Office 2016 app and choose File > Account > Update Options > Update.

The previous workaround for this issue for the Quick Access Toolbar (or if the fix hasn't rolled out to your Insider ring yet): type the name of the command in the Tell Me box (keyboard shortcut Alt+Q), then right-click the command and select “Add to Quick Access Toolbar”.

To check the details, please refer to:

Commands are missing from the Ribbon Customization and Quick Access Toolbar Customization dialogs in Office 365

Fixes or workarounds for recent issues with Word for Windows

Thanks,

Tisky

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  1. Anonymous
    2017-07-14T07:47:18+00:00

    This is due to insufficient / incomplete regression testing which is causing bugs.

    That I know. MS seem to have forgotten that step. Or they threw away the test details and started from scratch.

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  2. Vijay A. Verma 104.9K Reputation points Volunteer Moderator
    2017-07-14T07:42:45+00:00

    This is due to insufficient / incomplete regression testing which is causing bugs.

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  3. Anonymous
    2017-07-14T07:15:11+00:00

    This is caused due to a recent update. You can log your demand for excel team to listen to @

    https://excel.uservoice.com/

    Your response implies it has been removed on purpose. If they did that, why would they leave the option of Commands Not on the Ribbon at all?

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  4. Vijay A. Verma 104.9K Reputation points Volunteer Moderator
    2017-07-14T07:11:00+00:00

    This is caused due to a recent update. You can log your demand for excel team to listen to @

    https://excel.uservoice.com/

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