Excel file is not working properly

Question

Hi Team,

Please find below error in the screenshot when i am trying to work in excel.

I have tried all the possibilities by searching the answers given by some of the users. But the issue still pertains. Please Microsoft developer or any of them knows the solution for the above error, do reply. 

Thanks,

Sai Naresh K

Answer 1

Hi Sai, your screenshot did not come through, can you please post that again . . .

To add a screenshot to your post, click the second last button on the toolbar above your post - screenshots cannot be pasted into your post!

Answer 2

AH, OK, the screenshot came through just now . . .

Does this error only happen on one spreadsheet?

If it happens on all spreadsheets, have you tried repairing your Office Installation?

Open Control Panel - Programs and Features

Click on Microsoft Office in the list of installed applications

At the top, click 'Change'

In the resulting dialog click 'Repair'

This should fix any issues you are having with Office Applications . . .

Answer 3

Try following one by one as check after every step whether it resolves the issue-

1. Try repairing your office installation. First try Quick Repair (takes 5 - 10 mins) , if that doesn't help then try Online Repair (Takes more than 30 mins but less than 1 hour in general)

https://support.office.com/en-us/article/Repair...

2. Please look into C:\Users\User_Name\AppData\Roaming\Microsoft\Excel (replace user name with your user name, you can directly reach here by copy and pasting following without quotes in Explorer address bar - "%appdata%\Microsoft\Excel") and see if is contains few files / folders. Move those files to some other location (i.e create a backup of those files / folders and delete all files / folders from here). Hence, make Excel folder blank.

Now open Excel and see if the problem disappears or not.

Note - If the above path is not applicable for your installation, you need to find XLSTART path. Excel folder contains XLSTART folder in itself (In case, your XLSTART path is not in Appdata)

Open Excel > ALT+F11 > If Immediate Window is not visible, type CTRL+G. Same can be also be accessed through View > Immediate Window > Type "? application.StartupPath" without quotes and press enter > You will have your path below.

3. Sometimes, add-ins can cause problems. To determine, if add-in is a problem start your application in safe mode and see if problem has gone away.

To start in Safe Mode -

Hold CTRL key and click on application icon and don't release the CTRL key till it asks you for Safe mode confirmation.

If yes, then start application normally and disable add-ins one by one and start application again every time you disable an add-in to determine the culprit add-in.

To disable add-in > File > Options > Add-ins > Down below you have Manage: Com Add-in : Press Go > Untick the Add-ins to disable and tick to enable them

4. Try to login through another Windows profile. If there is some corruption in profile which is causing this problem, this would correct.
5. Sometimes, this is caused due to excel not being able to access the default printer. Close all office applications and change your default printer through Start > Devices and Printers to another printer. It may be some physical one or One Note or XPS or PDF or anything else. If this is the problem, then you will need to update your printer driver for default printer.
6. Many third party applications also cause the problem like Tuneup Utilities, Abby Finereader, Kaspersky Anti Virus etc. If you want to know if some program is conflicting -

Boot your computer in Clean boot mode and then start Outlook. If it works successfully, then some program is conflicting with this.

Refer to the section - How to determine what is causing the problem after you do a clean boot.

Don't forget to do - Reset the computer to start normally after clean boot troubleshooting.

https://support.microsoft.com/en-us/help/929135...

7. You may try to disable the Hardware Graphic Acceleration and verify the result: Open Excel > File > Options > Advanced > Under the Display section, check the box for 'Disable hardware graphics acceleration' > Click Ok and restart Excel.