Share via

Word 2003 Keeps Crashing

Anonymous
2017-12-05T21:16:32+00:00

I have Windows 7 Pro. I've been using Word 2003 for years without issues. Lately Word crashes for no apparent reason while a Word file is open. I've done everything here and the problem was fixed for a few days but today it crashed again: https://answers.microsoft.com/en-us/msoffice/forum/msoffice\_word-msoffice\_custom/word-2003-keeps-crashing/c0c6b902-a592-4b9a-9f19-64e188746681

I've also tried repairing Word but that made no difference.

One of the steps asked me to delete all the temp files. I closed all instances of Word and deleted everything but some files wouldn't delete as they were being used by programs other than Word.

When I install Windows for the first time, I install everything I need then I make a backup image of the C Drive with Macrium Reflect. I have restored a backup to when I didn't have this problem so I know the installation is problem free but even that backup now has the Word crashing issue.

I noticed that today several minutes before Word crashes there was a popup saying that Word couldn't spell check the document - I think it was because it said there was too many spelling mistakes. I never asked it to do a spell check (as word checks your spelling on the fly and underlines any mistakes) - the popup just appeared. Could that be causing the crash? The word file is 515 pages long. The file is a stuff to do file that I keep open all the time.

Moved from: (Office / Word / Microsoft Office Programming / Older versions)

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

2 answers

Sort by: Most helpful
  1. Anonymous
    2017-12-06T00:22:10+00:00

    As I said, I already tried that first link you posted as it was on the page I mentioned.. Tried repairing Word as well but that didn't fix the problem.

    Was this answer helpful?

    0 comments No comments
  2. Doug Robbins - MVP - Office Apps and Services 323.1K Reputation points MVP Volunteer Moderator
    2017-12-06T00:16:56+00:00

    See the KnowledgeBase article "How to troubleshoot problems that occur when you start or use Word" at:

    https://support.microsoft.com/en-us/kb/921541

    Try repairing the Office installation as detailed in the Knowledge Base article at:

    https://support.office.com/en-us/article/Repair-an-Office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b?CorrelationId=1b0030f4-8cc5-4485-b495-810e2a7d1284&ui=en-US&rs=en-US&ad=US

    Was this answer helpful?

    0 comments No comments