Sharepoint Issue - Document Library, Tile View

Question

2 questions if anyone can help, it would be greatly appreciated:

1. When I arrange my Document Library to "group by (category)," several tiles become hidden as a link that reads "See More." How can I remove the "See More" link and have all the tiles show on the page arranged under their group?
2. When I "Group by (category)," only 2 of the groups show on the page in tile view with no option to scroll down. But when I go to list view, all the groups are visible. How do I have all the groups show in tile view just as in list view?

Answer 1

Hi Jeremy,

The behavior you reported is not what we commonly encounter. We have engaged the relevant team to continue to assist you with this. The global admin will be contacted via email for further troubleshooting. We will share the solution to the community once you confirm that this is resolved. Community members will benefit from your sharing.

Thanks,

Jim

Answer 2

1. I was using Google Chrome. After you recommended changing to other browsers, I tried Internet Explorer and Firefox. The same issue occurred. 
2. I will reply to your private message.
3. The issue does not occur for my other document libraries. However, the screenshots I showed you currently have the largest amount of items uploaded.

Answer 3

Hi Jeremy,

Thanks for sharing with us the related screenshots.

Based on my test, in the List view, when there are more than 30 items in one group, there will be a Show All button to access that group to see all items. In the Tiles view, there will be a See more button if the page cannot display all tiles in one group or there are more than 30 items in a group. I don't find some related settings to directly show all items in a group. For this part, you may submit the feedback via SharePoint Uservoice. It's the best way to influence our products and services.

For the second question, we need to collect more info for further investigation:

1. Which browser are you using? Change to other browsers to see if they have the same behavior when grouping by in Tiles view.
2. Your account and tenant info. I have sent you a private message to collect the privacy info.
3. Check if the issue occurs in other libraries. It lets us know if the behavior is related to specific library.

Best regards,

Tim

Answer 4

(1) Below is the screen with no filter of groups:

(2 and 3) There are 154 items in this library. However, seeing the numbers next to the group, only 50 are displayed. Also, the number of items of the group "Advenir" has 48 items. How can I display all 48 items on this screen without needing to click the "See More" link below the row of visible tiles underneath "Advenir?"

Answer 5

Hi Jeremy, 

To better understand the situation, I'd like to confirm the following things:

1. Capture a similar screenshot as below for this document library (with no filter/group by options). We want to see the library UI and coloumns in it. Meanwhile, let us know how many items there are in this library (you may check it via clicking setting gear>Site Contents) . 
2. Capture a screenshot for "several tiles become hidden as a link that reads See More." (In the screenshot, please include the quantity of items in the group)
3. Capture a screenshot for "only 2 of the groups show on the page in tile view with no option to scroll down". 

Best regards,

Tim