Custom {k} dictionary

Question

Max OS 10.13.3

Office 2016 

Word 16.9.1 

Word can not open Custom dictionary {k}.

Where is a problem?

Answer 1

Hi Aivis,

Have you tried updating to the latest version?

Regards,

Tisky

As You can see in my first post, I weere using word 16.9.1 and got Custom dictionary {k} issue. After rolling back to 15.41 Custom dictionary {k} issue disappeared.

As I said I don't have time play games and every day is very important to me.

Answer 2

Hi Aivis,

We deeply understand the inconvenience that the problem has brought to you.

If you want to downgrade to previous version, you can download the old version in this article: Update history for Office 2016 for Mac.

Regards,

Tisky

Answer 3

Problem occured when I'm opening all files created earlier. 

I will try downgrade Word because I don't have time "play game". Word should work.

Answer 4

1. Error message pop up when I tried using Spelling and Grammar option.
2. If You mean newly created dictionary? NO. The same error.

Aivis.

Answer 5

Hi Aivis,

First, we'd like to confirm some information to clarify your situation.

1. What option have you done before the error message pop up?
2. If you create a new custom dictionary, can Word open the newly created dictionary?
3. You can try resetting Word. Please follow the steps below:

1. Quit all Office applications.
2. Open Finder and go to ~/Library/Group Containers/UBF8T346G9.Office/User Content/Templates, move Normal.dotm to Desktop.
3. Go to ~/Library/Preferences, locate the files com.microsoft.Word.plist and com.microsoft.Office.plist, move them to the Desktop (Word will rebuild them).
4. Restart Word.

Regards,

Tisky