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Excel Spreadsheet shows program saved but cannot reopen the file

Anonymous
2017-09-15T14:22:36+00:00

We have Office 365 and on one of our Laptops I cannot save Excel files.  The below message appears.  If I save it the document shows saved but not as an excel file but shows saved as file for file type and assigns a random letter/number combo as the file name.  Help!

The Document was saved successfully, but Excel cannot reopen because of a sharing violation.  Please close the document and try to reopen again.

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2017-09-15T18:51:04+00:00

    Hi Mike,

    For us to have a better view of your concern, please provide the following information:

    • Is the issue specific to this Excel app and file only?
    • Did you make any changes on the computer prior to this issue?
    • What troubleshooting steps have you done so far?

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