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PDF Highlight issues inside onedrive

Anonymous
2017-08-28T21:55:46+00:00

I have a PDF document that has highlights on it. when I upload the PDF to one drive and then log into the 365 portal to access my onedrive documents, if I open the PDF, the highlights now cover the word instead of highlighting it. but I can download that same document to my PC and it will show up as a highlight again.

has anyone had this problem and know how to fix it?

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2017-08-29T15:51:59+00:00

Hi Cherry, I cannot upload the file but your suggestion to try a different browser worked. with Firefox we are able to see the words under the highlights (we were using IE). Thank you so much for your help.

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  1. Anonymous
    2017-08-29T05:04:47+00:00

    Hi Priscilla,

    Based on your description, please try using other browsers to check whether the problem persists.

    If it doesn’t work, can you please share a screenshot of the symptom with us?

    Besides, where is the file from, shared from others or created by yourself?

    Could you share the problematic file with us?

    To protect your privacy, I have sent you a private message to collect the information.

    You could check and respond to it via https://answers.microsoft.com/en-us/privatemessage/inbox

    Thanks,

    Cherry

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