Message Recall Duration

Sabarish Natarajan 456 Reputation points
2021-07-30T06:03:32.393+00:00

What is the time limit within which emails sent through outlook (Configured with Office 365\exchange Online email) can be recalled ?

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
4,940 questions
Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
4,240 questions
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  1. Jade Liang-MSFT 9,956 Reputation points Microsoft Employee
    2021-07-30T09:13:17.707+00:00

    Hi @Sabarish Natarajan ,

    Based on my research, I haven't found any time limits in the conditions of how to recall message successfully.

    For your questions, I tried to perform some relevant tests with 2 Microsoft 365 account on Outlook to confirm it.

    • find earlier messages 9 days ago in the recipient's inbox
    • due to it has been read and the recall function requires unread message, I mark the message as unread
      119338-image.png
    • check it could meet other conditions to recall successfully
    • log in to sender's mailbox, recall the message in sent folder
    • it could be recalled normally in this case
      119376-image.png

    Due to we could recall an earlier message normally, I think the sending time of message may not affect if the message could be recalled, and the key to a successful recall is to meet those restrictions in the above article.

    Hope that would be helpful to you.


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