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Cannot accept Yammer Invite

Anonymous
2017-08-04T02:38:20+00:00

Hi,

Just found out that people in our network cannot accept guest invite from external network.

Step 1. Login to Yammer using Office 365 credential, okay

Step 2. Click on Yammer icon on App launcher, and activate Yammer account, okay

Step 3. Get Yammer external network invite sent to mailbox, okay

Step 4. Click on the accept button on the invite and redirected to Yammer, get error message as:

*"That didn't work,*Something went wrong when we tried to sign you into Yammer with your Office 365 credentials."

I wish Microsoft can have useful error message and useful helpdesk. cause debugging and testing Microsoft products are really time consuming without sufficient information.

Thank you

Geoffrey

Microsoft 365 and Office | Install, redeem, activate | For home | Other

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  1. Anonymous
    2017-08-22T14:57:31+00:00

    Hi Geoffrey,

    Greetings...!!

    Thanks for posting and I apologize for delayed response. Please check if your tenant allow users to join external networks. Please log-in to Office 365 portal and access Yammer. Please navigate to Network admin in Yammer and click on External networks. Please check if the external network directory is disabled. Please check if admin approval is required for users to join external networks.

    I hope this helps your query. Please reply if you have any query or issue regarding Yammer and we will get back to you.

    Thanks and Regards,

    Manish

    Microsoft Yammer Support

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