Azure Pricing Calculator not working

Sam Dorling 1 Reputation point Microsoft Employee
2021-07-30T11:55:49.697+00:00

The Azure Pricing Calculator (https://azure.microsoft.com/en-us/pricing/calculator/) hasn't been working for me since yesterday. I've tried it in a few different browsers (Edge & Edge dev version, Chrome & Firefox) and on different devices. I;ve spoken with a colleague who also has the same issue.

The Estimate section doesn't load up. Is this a common issue which is being looked at to be resolved?

Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
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  1. Marek Karbarz - MSFT 6 Reputation points Microsoft Employee
    2021-07-30T19:36:51.383+00:00

    @Sam Dorling can you try clearing your LocalDB by going to Developer Tools (typically F12) and deleting the following keys:

    119390-image.png

    Additionally do you see any errors in Developer Tools in either Console or Network tabs?

    1 person found this answer helpful.

  2. kobulloc-MSFT 26,331 Reputation points Microsoft Employee
    2021-07-30T17:44:06.82+00:00

    I tried 3 browsers (Chrome, Firefox, Edge) on 3 devices (2 different Windows 10 machines and an Android device) and everything appears to be working correctly for me (we're located in West US).

    • What services are you getting estimates on?
    • What devices are you using?
    • Are you still seeing this? (This has been going on for roughly a day?)
    • (If you're comfortable answering) Where are you attempting to reach the price calculator from?

    Usually I'd recommend clearing your cache but testing in 3 browsers and confirming with a colleague sounds like there is something local to you that is causing this.

    119417-image.png


  3. Sam Dorling 1 Reputation point Microsoft Employee
    2021-07-30T19:43:30.877+00:00

    Hi, I cleared those 2 keys and no change. I get the following errors in Console:

    Tracking Prevention blocked access to storage for <URL>.
    .jsonp?v=2.0&df=undefined&s=azure-leadgen-en-gb&b=undefined:1 ext JS_in init
    .jsonp?v=2.0&df=undefined&s=azure-leadgen-en-gb&b=undefined:1 ext JS_in addexternalscript
    .jsonp?v=2.0&df=undefined&s=azure-leadgen-en-gb&b=undefined:1 ext JS_in valid check
    .jsonp?v=2.0&df=undefined&s=azure-leadgen-en-gb&b=undefined:1 ext JS_in_if function
    .jsonp?v=2.0&df=undefined&s=azure-leadgen-en-gb&b=undefined:1 ext JS_after add
    jsll-4.js:1 Cross-Origin Read Blocking (CORB) blocked cross-origin response https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=false&ext-javascript-msfpc=%27GUID%3Dfc25a5c453fb4ede90efa9a160c21380%26HASH%3Dfc25%26LV%3D202106%26V%3D4%26LU%3D1624962870204%27 with MIME type application/json. See https://www.chromestatus.com/feature/5629709824032768 for more details.
    st @ jsll-4.js:1
    awa.writeEvent @ jsll-4.js:1
    f @ jsll-4.js:1
    o @ jsll-4.js:1
    (anonymous) @ t.js?ver='2.1'&name='Ms.Webi.PageView'&time='2021-07-30T19%3A42%3A20.057Z'&os='Windows'&appId='JS%3Aacom'&-ver='1.0'&-impressionGuid='83679345-883f-4732-97e8-9955873bc8d1'&-pageName='Undefined'&-uri='https%3A%2F%2Fazure.microsoft.com%2Fen-gb%2Fpricing%2Fcalculator%2F'&-market='en-gb'&-product='azure'&-resHeight=1080&-resWidth=1920&-pageTags='{"metaTags"%3A{"stv"%3A"20210729-1500-260265"%2C"market"%3A"en-gb"%2C"region"%3A"West Europe"%2C"authtype"%3A"non-authenticated"}}'&-behavior=0&*baseType='Ms.Content.PageView'&*cookieEnabled=true&*cookies='_mkto_trk%3Did%3A157-GQE-382%26token%3A_mch-microsoft.com-1624962872074-47439%3B'&*isJs=true&*title='Pricing calculator | Microsoft Azure'&*isLoggedIn=false&*flashInstalled=false&ext-javascript-ver='1.1'&ext-javascript-libVer='4.3.5'&ext-javascript-domain='azure.microsoft.com'&ext-javascript-msfpc='GUID%3Dfc25a5c453fb4ede90efa9a160c21380%26HASH%3Dfc25%26LV%3D202106%26V%3D4%26LU%3D1624962870204'&ext-javascript-userConsent=true&ext-javascript-consentDetails='{"Required"%3Atrue%2C"Analytics"%3Atrue%2C"SocialMedia"%3Atrue%2C"Advertising"%3Atrue}'&ext-javascript-anid='A%3D4C6B837D473796DFF2ECF44EFFFFFFFF'&ext-user-localId='t%3A23686045F6CA637B3C007020F7FD6278'&$mscomCookies=false:1
    jsll-4.js:1 Cross-Origin Read Blocking (CORB) blocked cross-origin response https://web.vortex.data.microsoft.com/collect/v1?$mscomCookies=false&ext-javascript-msfpc=%27GUID%3Dfc25a5c453fb4ede90efa9a160c21380%26HASH%3Dfc25%26LV%3D202106%26V%3D4%26LU%3D1624962870204%27 with MIME type application/json. See https://www.chromestatus.com/feature/5629709824032768 for more details.

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