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Stylus input latency optimization

Anonymous
2017-11-27T22:17:46+00:00

Hello,

I am a longtime OneNote user, but have recently switched to predominately Android devices. In particular, I have noticed that the performance of the Pixelbook pen is borderline unusable due to high input latency. This is not the case in other android apps like Squid, Google Keep, and even Evernote which run incredibly smoothly. I am wondering if there were plans in the pipeline to mitigate these latency issues. I respect when a dev team takes the time to implement these optimizations and consequently delivers a product which gets the subtle yet most important details right.

I am hoping the team will prioritize this feature over others given that it is one of the primary reasons people use OneNote. Many android devices now have stylus support and it is unfortunate that people will be driven away from using this otherwise wonderful piece of software just because care wasn't taken to accommodate low stylus latency. In particular, the Pixelbook Pen is the primary target. Please look into releasing a patch targeting smoother functionality on that device. I think many other devices will benefit down the line as well.

Thanks.

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  1. Anonymous
    2017-12-10T10:42:58+00:00

    Hi Angelo,

    Using third-party devices and programs that were not created by Microsoftcan have incompatibility issues with our operating system. At this time, to set your expectation, the feature that you’re looking for is currently unavailable. We recommend sending us a suggestion through our **Feedback on Microsoft Office.**Once there, click the Enter your idea textbox and start typing your suggestions.

    Our Office programmers will work review your content and will determine if your request will be granted as an additional feature for this application and will be added on our future updates.

    Let us know if you need further assistance.

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