Office does not start: error code 0xc0000715

Question

I am having exactly the same issue as this person in this thread: https://answers.microsoft.com/en-us/msoffice/forum/all/error-the-application-was-unable-to-start/3ab82f96-0d99-4d28-a216-dfe72836d8e2

Unfortunately, a solution is not displayed. It has something to do with GPO preventing Office apps from opening. I am using several computers, and all of them display this error when I try to start an Office app (Office 2016 Pro Plus).

WINWORD.EXE - Application Error The application was unable to start correctly (0xc0000715). Click OK to close the application. OK

***Post moved by the moderator to the appropriate forum category.***

Answer 1

Hi,

We noticed the post has been inactive for 48 hours now. We'd like to make sure if you still need assistance regarding this issue.

If the previous recommendation resolved your issue, we encourage you to inform the Community by marking the post as an answer or by clicking on Helpful.

Let us know if you need further help.

Answer 2

Hi,

Based on your concern, we would like to ask some additional information to better assist your concern:

• Have you done any changes on your computer prior to the issue?
• Have you tried using Safe mode?

We suggest that you check the troubleshooting steps and information provided on this link.

Hope it helps. Let us know how it goes.

Answer 3

We suggest that you try to run Office application repair and see if it will fix the problem.

We will wait for your response.

Answer 4

Hi Remon,

No, Office apps 2016 Pro Plus never worked before, and I am having the same issue as the person in the link that I posted. That person fixed it, but I don't know what specific Domain Policy I need to change.