Editing/Saving Creates Multiple Empty Folders

Question

Using Office 365, Word and Excel for Mac, whenever we edit and save a document (in Word or Excel), two new, empty folders are created with the same name.  When we try to delete the empty folders, we are told we do not have permission.  When we hit "Get Info" to try and change permission, we are told we do not have permission!  

What is causing this and how can we fix it?

Answer 1

Go to Word and Excel Preferences... and then click the Save option. One of the save choices is to "Always create a backup" and if this setting is marked, that is what is creating the extra folders.

I am surprised though that you say these are empty because that is where a previous version of your file should be every time you click save. This feature is really an overwrite protection feature, versus a backup of exactly what your current saved file looks like. It's there incase you click save and then realize that you overwrote some stuff you didn't want to destroy... so you can go back to this last version.

If you do want this kind of file overwrite protection, only better and with no "permission" problems... download my free Got-Ur-Back add-in. You can then turn off the embedded default setting for "Always create a backup" and use the Got-Ur_Back approach.

Hope this helps