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Error code 0x43

Anonymous
2018-01-22T01:28:27+00:00

Hi I'm trying to activate my office account with my student email. Upon entering in my email and password I get the account issue pop-up with error code 0x43.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2018-01-22T04:38:58+00:00

    Hi Alexander,

    It is possible that this is an issue with the Office app that you're currently using. For us to properly isolate the issue, we'd like to ask some questions:

    • Which Office subscription are you using? Are you using Office 365 for University or Office 365 for Education?
    • Have you tried repairing the Office application?

    We're looking forward to your response.

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