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Account Issue error code 0x80004005

Anonymous
2018-01-04T20:56:58+00:00

What the hell does this mean? Is it because of the new year or what?

Modified title from: (What the hell)

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-01-05T15:09:20+00:00

    Hi John,

    Application error, Expired or inactive Office subscription, and profile related issue are a few of the possible reasons why you are getting this error message. To isolate your concern, we need you to answer the following:

    • Which build and version of Office are you using? Click here for instructions on how to find your Office build and version.
    • Which Windows build and version are you using? Click here for instructions on how to find your Windows build and version.
    • Are you experiencing the same issue when accessing other Office applications?
    • Is your computer connected to a domain?
    • Are you installing Office to multiple devices?
    • Did you make any changes before this issue happened?

    In the meantime, try checking the Office program that’s active on your account by logging in to Office.com/myaccount and going to the Services & subscriptions tab.

    We will be waiting for your response.

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