Excel 2016 network shared document locked by user

Question

Excel 2016 network shared document locked by user

Anonymous

I understand that any Office document accessed on a network share when being edited by a user will have an error or window saying," File in Use

[document_title).xlsx is locked for editing

by 'USER'

Open 'Read-Only or click 'Notify' to open read-only and receive notification when the document is no longer in use.

My problem is the user is not always correct and it defaults to the same 'USER' every time regardless of who is using the file. So if USER_B has the file open and editing the share it will say locked by 'USER'

How do I fix the file in use to display the correct user. Using O365 office 2016 installation.

I have seen these KB fixes but nothing seems to works:

https://kb.globalscape.com/KnowledgebaseArticle10862.aspx

https://support.microsoft.com/en-us/help/942146/incorrect-file-in-use-message-when-you-try-to-open-an-excel-2007-docum

Oh the file is shared on Server 2008 R2

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer 1

Hi Tony,

For better assistance regarding this matter, we suggest that you post your query on our TechNet Forums, due to the complexity of the issue with navigating a network shared Excel file. This community comprises IT Professionals and IT Specialist that can provide you tips and troubleshooting about this concern.

If you have further questions, feel free to post on this thread.

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Excel 2016 network shared document locked by user

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