Onedrive not syncing

Question

So I just upgraded last night to the fall creater's edition of windows 10 and my onedrive is still not syncing. I can copy files manually and when I do, the status in the system tray tells me that any new or changed files were sync'd but there is no auto syncing. The folders are selected within the tool that allows you to view/edit which folders to synchronize but no syncing of new or changed files is occuring unless I manually copy them.

I tried deleting the folders on onedrive and told onedrive to sync the specific subfolder in my documents folder. After the initial sync completed, it does *NOT* auto sync to new or changed files.

I'm starting to think that this is just a bug and that because I keep my documents folder on another physical drive, onedrive has an issue with that...

This has been going on ever since I purchased the 365/1TB plan a few weeks ago. It works fine using it as a cloud drive but i'm concerned that there is something wrong going on since the sync has never worked.

***Moved from: Windows / Windows 10 / Files, folders, & storage***

Answer 1

Hey there,

Welcome to the Microsoft Community forums.

can you tell me which version of OneDrive your using and the version number please?

Do you have any sync errors?

Please try and reset OneDrive by: Pressing Start Key and R together > then typing: %localappdata%\Microsoft\OneDrive\onedrive.exe /reset

Please let me know how this goes,

Regards

Answer 2

Hi

Please take a look at the following resources:

https://www.youtube.com/watch?v=iqsbTjAzyrE

or

https://www.youtube.com/watch?v=iX4sCzQtZ3c

or

https://www.youtube.com/watch?v=y1E0rYkQqig

Hope this helps, Do let me know, Good Luck

Answer 3

still not working

Answer 4

Once OneDrive has reset, then launch it again. You can launch it from the run window by typing: %localappdata%\Microsoft\OneDrive\onedrive.exe