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we are getting this error a lot
Log Name: Application
Source: MSOIDSVC.EXE
Date: 08/05/2018 12:52:25
Event ID: 0
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: SRVVF25.UK.stephensons.co.uk
Description:
The description for Event ID 0 from source MSOIDSVC.EXE cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
InitializeSvcAPI failed with hr = 0x8004825b
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MSOIDSVC.EXE" />
<EventID Qualifiers="0">0</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2018-05-08T11:52:25.000000000Z" />
<EventRecordID>243540</EventRecordID>
<Channel>Application</Channel>
<Computer>SRVVF25.UK.stephensons.co.uk</Computer>
<Security />
</System>
<EventData>
<Data>InitializeSvcAPI failed with hr = 0x8004825b</Data>
We are not using office 365
Hardware Acceleration is disabled via Group Policy
Can anyone help
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I suggest that you also post your question on the Microsoft TechNet Lynx forum. It has additional technical experts that may also help you.
https://social.technet.microsoft.com/Forums/lyn...
If you post there, you will be posting on two forums and can get expert replies from both forums.
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You may want to review the following articles from prople that ran into similar issues with '2013
MSOIDSVC errors every few minutes
https://community.spiceworks.com/topic/598424-m...
Outlook 2013 startup problems freezing either on processing....or starting......
https://www.experts-exchange.com/questions/2799...
Required Forum Disclaimer:
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
That is the "Microsoft Online Services Sign In Assistant". It shouldn't be needed with Office 2013 and up though.
Do you have a firewall rule blocking it?
Try repairing your Office installation. First try Quick Repair (takes 5 - 10 mins) , if that doesn't help then try Online Repair (Takes more than 30 mins but less than 1 hour in general)
Note - Please repair only if you have product key with you as sometimes it asks for the product key again after the repair.
How to repair instructions -
Sorry, I meant Lync. Autocorrect :(