PPT Launch Error

Question

Hi,

When I launch my PowerPoint I get the below error message:

PowerPoint couldn't load the add-in "/Users/MacBookPro/Library/Group Containers/UBF8T346G9.Office/User Content.localized/Add-Ins/SaveAsAdobePDF.ppam".

How do I correct this error?

Answer 1

Clark misinformed you. The first step to remove an Add-in is to choose Tools>PowerPoint Add-Ins. Then select the add-in and click the minus sign to deactivate. Only after these steps should you move the file.

Likely, if you choose Tools>PowerPoint Add-ins now, nothing will show on the list. If so, move the file back to where it was, open PowerPoint, deactivate the Add-in, then remove it from the folder.

Answer 2

Thanks Guys - that did the trick.

Answer 3

Hi Francescol,

Thanks for query in our forum.

Please close and quit the all Office 365 for Mac applications, then Open Finder and go to **~/Library/Group Containers/****UBF8T346G9.Office/User Content.localized/Add-Ins/**move SaveAsAdobePDF.ppam to desktop, restart the Mac > open PowerPoint to see the outcome.

Regards,

Clark

Answer 4

Hi Clark,

Thanks for the feedback, but unfortunately I still get he same message.

Regards,

Francesco