PowerPoint not loading UI correctly while plugged in

Question

Office 2016 works great, but powerpoint shows up like this if I open it while my laptop is plugged in, when it runs on battery it opens up normally, after that i can open it plug it in and that works.

How can i fix this and does anyone has this problem too?

Answer 1

Hello,

It is possible that this is an issue with the Office application or the user account profile is corrupted. Performing a repair of the Office application or reinstalling it may help isolate this issue further. You can click the articles I have provided below as your reference:

Repair an Office application

Uninstall and reinstall an Office application

If the issue persists after the troubleshooting steps above, please let me know by replying to this thread. This way, I'll get notified and respond back to you as soon as I can.

Answer 2

I’ve already tried number 1 and there also are no updates, but i found out that it is only a porblem

for my own user, if i create anither account, it works on there no problem, but running as another user from my account also doesn’t work, i could try a format i suppose, but i dont want to, since it works for other users

Answer 3

Hello Alberto,

A minor software glitch may be causing this issue, and performing the following methods below will help:

Note: The methods are listed in order. Kindly move to the next method if the previous one doesn't help the issue.

Method 1:

Open Office apps in safe mode on a Windows PC

Method 2:

Repair an Office application

Method 3:

Install Office updates

Please respond to this thread to let me know how the issue progresses. Alternatively, if you have other concerns, kindly post a new thread. We're happy to assist you again.