Onedrive couldn't be installed error code 0x80070020

Question

Trying to install Office 365 on a MacBook Pro (2015) using Bootcamp for dual boot with Windows 10

Getting the above error.   How to resolve this?

Answer 1

Thanks for the response.

i got it installed successfully before i saw your note.  Not sure which of the following solved my problem

1. Updated Boot Camp Microsoft drivers
2. Installed Windows 10 Home 64 bit April 2018 
3. Re installed Office 365
4. Re installed Onedrive

Answer 2

Thank you for sharing those steps on how you resolved your concern. This is really helpful to other community members who may be experiencing the same issue. Also, if you encounter complex issues with OneDrive in the future, you can use our OneDrive In-App Support who experts resolving OneDrive concerns. Just simply follow the steps that I previously provided in this thread on how to get in touch with them.

If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can. Have a great day.

Answer 3

Hi Jbh60,

Installing OneDrive in Windows 10 using Bootcamp may need a proper media installation tool for it to install successfully. At this point, contacting OneDrive in-app support is the best option. In OneDrive in-app support you will be assisted directly by our OneDrive experts who focusing on advanced troubleshooting when it comes to OneDrive concern. Also, OneDrive free technical support is always available through support.office.com, OneDrive.com and the OneDrive apps. In the OneDrive mobile app, shake your device while you're in the OneDrive app. On other devices, sign in to OneDrive.com from any browser, click the ? help icon on the top banner of the page and select Email OneDrive support. Submit this concern and follow the prompts to request support.

If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can.