Hi Anne,
Please confirm if you followed the steps below to get the data from Excel workbook stored in OneDrive for business:
- Create a new workbook in Excel, click Data>Get Data>From File>From Workbook.
2. Navigate to your OneDrive for business synced folder, select the workbook.
3. In Navigator window, select the Sheet and click Load.
4. Once the data is loaded, click File>Save As and save the workbook to your synced SharePoint document library.
If something is misunderstood, please provide detailed steps.
In addition, to troubleshoot the issue, we would like to confirm the following information:
- Please provide the screenshot of Office 365 Product Information. To get this screenshot, open any working Office app such as Excel or Word, click File>Account, capture the screenshot of all the information mentioned under Product Information.
- A screenshot of the error.
- Do you get this error with a specific workbook? Try opening different workbook and check if you still get the same error.
- You mentioned, “*If I quit OneDrive for Business, I don't have this problem”,*do you mean right-clicking on the OneDrive icon on the task manager and then select Quit OneDrive.
Thanks,
Neha