Cannot create new resource

Question

Whenever I attempt to create a room in the resource tab. The error "The user and the mailbox are in different Active Directory sites" appears when I attempt to edit the settings via ecp. I'm unsure of the reason this is happening. I initially was able to create the room and manage it but now it is not allowing us to edit any properties.

Answer 1

Hi LnguyenNCF,

We have noticed the issue you encountered and are performing final validations before beginning deployment of the fix. We'll provide an update on deployment and a possible timeline to completion on Tuesday, February 26, 2019. As a workaround, you can make changes using a new PowerShell session, and set the “ConnectionURI” value to point directly at the mailbox. For detailed instruction, please refer to https://support.microsoft.com/en-in/help/4133314/error-when-running-cmdlets-for-a-mailbox-in-another-region.

Connect to Exchange Online PowerShell:

https://docs.microsoft.com/en-us/powershell/exchange/exchange-online/connect-to-exchange-online-powershell/connect-to-exchange-online-powershell?view=exchange-ps (Change the value of “ConnectionURI” as mentioned above)

I fairly understand it is inconvenient for you to work, your understanding is appreciated.

Best Regards,

Betty

Answer 2

Hi LnguyenNCF,

Do you have further concern? If so, please feel free to share with us.

Best Regards,

Betty