Share via

How can I fix error code: 0xCAA70004?

Anonymous
2018-08-28T23:02:41+00:00

Split from this thread.

I am still receiving this error.

I am trying to open a file from SharePoint Online and it forces me to authenticate each time and when I put my password in this error ALWAYS comes up.

Microsoft 365 and Office | SharePoint | For business | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2018-09-01T00:13:34+00:00

    Hi Rick,

    Does this error still persist? If you need further support, just reply and we will proceed to support you.

    Regards,

    Alex

    Was this answer helpful?

    0 comments
  2. Anonymous
    2018-08-29T01:37:07+00:00

    Hi Rick,

    Have you checked Gloria's reply in the thread you post? Is there anything you could share with us?

    There is some information we would like to confirm with you first, could you take a look?

    1. What is the file type? Document or Workbook?
    2. Have you signed in to the Office client that opens the file?
    3. Can you open the same files from Word Online or Excel Online?
    4. Could you share a screenshot of the error message?

    Regards,

    Alex

    Was this answer helpful?

    0 comments