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How do you remove the panning hand from the vertical scroll bar in Word? I am not sure how it got there, but often it is there in place of the up arrow.
A family of Microsoft word processing software products for creating web, email, and print documents.
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I don't believe you have to have a touch screen to enable Touch mode (see https://support.office.com/en-us/article/turn-touch-mode-on-or-off-90e162b1-44f9-434f-bc2b-9321c989ea6e), but it seems to have been introduced in Office 2013, so I guess it's irrelevant.
My computer is not touch-screen, so I assume it is in mouse mode. The touchpad works.
Do you have Touch mode enabled rather than Mouse mode?