Share via

Guest mail users

Anonymous
2018-07-30T07:32:43+00:00

Hello ALL,

While creating the user on the domain controller, we faced an error on the sync.

It seems the email of the CEO is already created as Guest mail user (no Idea what is it).

I couldn’t delete it and I am unable to create an account for him.

Kindly advise what should I do.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous
2018-07-30T10:32:13+00:00

Hi Mahdi Idriss,

@ MerlijnDonk, thanks for your suggestion very much. Please try the following steps:

  1. Sign in to the Azure portal (You can just click this hyperlink to sign in with an Azure AD administrator).
  2. In the navigation pane, select Azure Active Directory.
  3. Under Manage, select Users.

Then Follow MerlijnDonk’s suggestion to see if it works for you. If the suggestion doesn’t work, please send us the screenshot of the error message you received for further investigation. Thanks for your efforts. To upload the screenshot, please refer to the picture below:

 

Best regards,

Coldwell

Was this answer helpful?

0 comments

2 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2018-08-01T18:21:18+00:00

    Hi Mahdi Idriss,

    Have you tried the solution as MerlijnDonk suggested? Please free to let us know if you need further assistance.

    Best regards,

    Coldwell

    Was this answer helpful?

    0 comments
  2. Anonymous
    2018-07-30T08:20:13+00:00

    You could try:

    1. portal.azure.com
    2. azure active directory
    3. users
    4. set the filter to guest users only

    (my link is https://portal.azure.com/#blade/Microsoft_AAD_I...)

    1. find the CEO
    2. kill the account (not the CEO)

    Was this answer helpful?

    0 comments