Container resizing issue after adding data graphics

Question

Dear all,

I came across a strange behaviour trying to resize a container. Everything works as expected as long as no data graphics are added to the container.

Once the data graphics are added resizing by the corners of the container works as expected but other handles don't work (see linked video).

I spent our of manipulating various shapesheet parameters but no success so far.

Any thoughts on that?

Here is the Video:

https://www.dropbox.com/s/7eqxa6coikeowqy/2018-07-06%2015-22-18.mp4?dl=0

Answer 1

Hi Ben,

We will report this behavior to the related team. Summarizing the symptom here:

Description

In Visio 2016, insert a Container with data. When dragging a border, the length and width will be modified at the same time.

More information

We have the reproduce steps and have sent to the related team for investigation, and have involved more resources to check this behavior.

We will post updates here once we receive more information. You can subscribe to this thread to receive the latest updates.

We get the update from the related team that it is suggested to use the workaround to change this behavior.

[Updated by Jim Liu MSFT,  03:08 AM, Sep 24 , 2018 (UTC)]

Workaround

Please follow the steps below:

1. Click the File tab > Options.
2. In the Visio Options dialog box, click Advanced > General, select "Run in developer mode", to enable ShapeSheet feature.
3. Then right click on the container, select "Show ShapeSheet".
4. Set the value of the following user-defined cell: 

    User.msvLayoutIncludeSubshapes = GUARD(FALSE)

Best Regards,

Jim

Answer 2

Hi Jim,

a colleague of mine, who previously had the same issue, did an update to v1805 and reported that it now works fine.

Unfortunately, it seems that due to company security rules I am unable to update my version.

As soon as I've an update installed, I will get back to you.

Best regards,

Ben

Answer 3

Hi Ben,

Sorry for the late response. We are doing more tests to further investigate the issue, we will share update here once available.

Best Regards,

Jim

Answer 4

Hi Qing,

Visio says Version 1802 (Build 9029.2253)

I first came across this a couple of month ago. But it was less of a priority as it is now.

Thanks,

Ben

Answer 5

Hi Benjamin,

Thanks for posting on our forum.

To narrow down the issue, could you please provide the following information?

1. The version of Visio. (Click File>select Account)
2. Confirm if you meet the issue before.

Thanks,

Qing