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Micrsoft Exchange not syncing 'Notes"

Anonymous
2018-10-25T16:03:52+00:00

Since migration to 365, I am unable to sync ‘Notes’ with the web version of outlook and with my smart phone, even though we use Microsoft Exchange.  'Notes' are now only available on our network version of Outlook.  How do I resolve that?  Thank you!

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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Anonymous
2018-10-25T17:22:35+00:00

Hi Dennis,

To better clarify the issue, I’d like to confirm whether the ‘Notes’ you mentioned is OneNote notes, or Notes created in Outlook? And the app you use on mobile is Outlook for android, or Outlook for iOS?

If you mentioned is the second, and the client on your smart phone is Outlook mobile App (Outlook for android and Outlook for iOS), as far as I know, currently it isn’t available to sync Notes to Outlook for mobile. Given this situation, you are welcomed to submit a feedback at https://outlook.uservoice.com and share your suggestions for the products.

Regards,

Anna

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  1. Anonymous
    2018-10-25T21:18:44+00:00

    Hi Dennis,

    Thanks for  your reply. Yes, it isn’t available in Outlook for Android.

    Thanks,

    Anna

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  2. Anonymous
    2018-10-25T17:38:02+00:00

    Thank you Anna.  I'm using Notes created in Outlook and I am using Outlook for Android.  So to confirm: it's not available?  Have I got that right?

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