SWAY using Firefox

Question

I use SWAY to produce a weekly school newsletter. This is emailed out to parents. One parent says that they can't open it using Firefox. Can they work around this?

Answer 1

Hi Gary. I'm Greg, an installation specialist, 9 year Windows MVP and Independent Advisor, here to help you.

Tell them to try another browser.

Check the flash player with this tool: https://helpx.adobe.com/flash-player.html

I would have several browsers on your task bar so there's always one that's best for the task. I use Firefox, Edge and Chrome in that order of preference. It's easy to share bookmarks between all of them in their settings under Import Favorites from another Browser. Set the preferred one as Default in Settings > Apps > Default Apps.

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

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