Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
When a Sway is saved as a template, a copy of it is made, that can no longer be edited, which appears in the template section of your My Sways page. The original Sway that you made the template from should not be affected and will still appear in your list of Sways. Can you see if you can find it there?
Jason