Word does not print header

Question

Word for MAC: Version 15.33

I have a letter I print multiple times a month. It is on my letter head, as the header has my logo and the footer has my contact information. I change only the body. 

Just today, it stopped printing the header. The footer continues to print. I have read other posts, and I do not have FILE, OPTION, available to me. 

Any suggestions?

Thanks,

Jim

Answer 1

Hi Jim,

Are you still experiencing the problem after updating to the latest version?

Regards,

Tisky

Answer 2

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__________

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The questions, discussions, opinions, replies & answers I create, are solely mine and mine alone and do not reflect upon my position as a Volunteer Moderator.

Answer 3

Word for MAC: Version 15.33

That most likely is your problem...

That version is roughly 18 months out of date. Your software presently should be at 16.15 [or later for Insiders]. Use Help> Check for Updates to bring the software current. If Microsoft AutoUpdate [MAU] doesn't retrieve the updates it may be that it is obsolete as well. If so, use the links below to download the updates:

MAU:   

Office:   

Restart your Mac after updating the software.

Also confirm that you macOS is current & check the mfr's web site tyo see if there are any more recent drivers/firmware for your model of printer.

Answer 4

Hi,

I do not have a Mac and am writing from my experiences with the Windows version. That version is similar, but the two are not the same. While I've used Word on a Mac, that was a long time ago. Nevertheless, I hope that I can be of some help.

Generally File > Options in Windows translates to Word > Preferences on the Mac.

I hope this information helps. Please let me know if you have any more questions or require further help.

Regards