Outlook app missing

Question

Hi,

when logging into my office 365, Outlook is missing in the "All of your apps"-list.

rgds

Steen

Answer 1

Hello TheSteenaa,

First of all, I want to confirm if you mean that the Outlook application is missing when you sign in Office 365 portal? If yes, then it means that you are not assigned the Exchange Online license. You can check the licenses assigned to you by clicking the profile picture->My account->Subscriptions. If you see that you don’t have an Exchange Online license, please contact the Office 365 admins in your organization and let them assign you the Exchange Online license.

If I misunderstand you, please feel free to correct me and let me know the details.

Regards,

Rick

Answer 2

Hello Steen,

Thanks for your prompt reply. If you have any other problems when using Office 365, please feel free to post a new thread in the forum. Our agents are pleased to help you. 

Regards,

Rick

Answer 3

T ha n k Y o u F o r P o s t i n g  i n M i c r o s o f t  C o m m u n i t y. C a l l M i c r o s o f t  o n l i n e s u p p o r t １ - ８ - ８ - ８ -  ２  -  ８  -  ８ - ５ - ０ - ８  -  ８   B e t w e e n 10:00 A M t o 7:00 P M EST. W e  w i l l  H e l p yo u t o f i x  y o u r  I s s u e s.

Answer 4

Hi Rick,

thanks for getting back on this. Internal Office 365 admins have fixed the issue.

/Steen