OneDrive Problems

Question

Hello, hoping you can help...

I'm on Windows 10, my OneDrive loads in the notifications bar on startup, but immediately disappears.

Files/Folders no longer sync to OneDrive they just show the blue sync arrows.

I cannot access the OneDrive settings to diagnose the problem further. I have re-downloaded the latest version of OneDrive to get the 'cloud' icon to appear in the notification bar, but as soon as the OneDrive setup is completed the cloud appears and disappears again.

I'm only looking to sync 400MB and my connection is fine.

Any clues to help fix the problem? Thanks.

Answer 1

Great! I am glad that worked! If you don't have any more questions, feel free to choose a rating and have a great day!

Answer 2

Yes, you can pause and resume sync

https://support.office.com/en-us/article/how-to...

Answer 3

A. Reset - Try to reset your Onedrive (Please note that no data will be lost because of below step)

Windows Key+R > Copy the below and paste and Enter

%localappdata%\Microsoft\OneDrive\onedrive.exe /reset

After few minutes start Onedrive again. if this doesn't appear, copy the below and paste into Run and Enter

%localappdata%\Microsoft\OneDrive\onedrive.exe

B. Unlink - If reset doesn't work -Right click on your Onedrive > Settings > Unlink this PC

Wait for few minutes

Link it again and then synch.

(This will synch all files again, hence will take time)

C. Reinstall - If even Unlink doesn't work - Uninstall Onedrive and install latest version -

Let's try to completely uninstall OneDrive:

Windows Key+X > Windows Powershell (Admin).

Copy the below line, paste into Powershell and Enter

taskkill /f /im OneDrive.exe

This will terminate any OneDrive processe

Copy the below, paste into Powershell and Enter

if you’re using 32-bit Windows 10

%SystemRoot%\System32\OneDriveSetup.exe /uninstall

if you’re using 64-bit Windows 10

%SystemRoot%\SysWOW64\OneDriveSetup.exe /uninstall

(Note - It is recommended that you create a backup of your registry before modifying registry as suggested below so that if you commit some mistake, you will be able to restore - https://support.microsoft.com/en-us/help/322756...)

Now Windows Key+R > Type Regedit and Enter

Go to this path

HKEY_CURRENT_USER\Software\Microsoft\OneDrive

You can remove all folders that include OneDrive numeric version (example - 18.172.0826.0010 folder)

and from the Accounts folder, remove all the folders inside

After that restart computer and install One Drive latest version from this link:

https://go.microsoft.com/fwlink/?linkid=860984

Do let me know if you require any further help on this. Will be glad to help you.

Answer 4

5 Stars Vijay... Most Helpful! Thanks again!

Answer 5

Hello Vijay, Thank you very much for your most detailed response! All fixed!

Could I ask you one further question. I would prefer to use OneDrive as a daily backup of files on my hard drive as opposed to an instant online cloud storage.

I think the reason for my error could have been because my work requires me to open many files at one time and often involves name changes and altering my file structure.

Is this possible?

Thanks Alec