Comments missing after file got corrupt

Question

My professor and I have been working on a word document where we had been adding comments over the past few weeks. It was opening and closing fine and I could see all the comments without any problem. But today when I opened the file, it said "Word found unreadable content in 'filenamexxx'. Do you want to recover the contents of this document..." I clicked yes and when it opened almost all my comments were gone. I can still see the few my professor made at the top, and a few of mine I made in my laptop. But I used the same laptop for the rest of my comments and all of them are missing, that is, I can see the comment bubble, but the content is missing, blank. Is there a way to repair the file with the comments?

I have looked at previous threads and but I haven't found the solution yet.

Please help.

Answer 1

If the document is not too large to attach to an email message, send me a copy of it that way, referencing this thread in the covering email message and I will see if I can recover the comments.

Alternatively, upload a copy of the document to the following folder of my OneDrive

https://1drv.ms/f/s!AmuIXmFDy-1a8nP3RpgnYHp-5zXK

or

https://1drv.ms/f/s!AmuIXmFDy-1a8nMtZsb0KlLCYoJV

and send me an email to the address shown in my signature to let me know that it is there.

Answer 2

I just emailed you, thanks.

Answer 3

Hello, I tried that but it doesn't give me the option to recover anything and says there are no older version of this file available.

Answer 4

Hi, I hope you're doing good today.

At this point, the only thing you can try is to recover an earlier version of the file.

Give it a try to this.

https://support.office.com/en-us/article/recove...

If you have the document store in OneDrive then try this.

https://support.office.com/en-us/article/view-p...

Regards.