Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Hi Wcsinc,
Could you please help confirm the information so that I can test from my side?
Best Regards,
Gloria
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
Overview
We have used previous version of Infopath without issue (this specific form). This issue only started after the upgrade.
It allows us to complete 1 or 2 forms (successfully) and then the program goes not responding. There is no way for us to recover.
We have already tried the following with no help.
To clear InfoPath cache, you can do as: Start > run > Infopath /cache clearall.
Also repair InfoPath 2013, after finishing, reboot your machine, and test again, compare the result.
Any help would be appreciated.
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Wcsinc,
Could you please help confirm the information so that I can test from my side?
Best Regards,
Gloria
Hi Wcsinc,
I try creating some forms from my side and it seems that InfoPath Designer 2013 works well.
According to my research, some users have the same issue and it is fixed after they sign out their account, you can have a try to see if it helps.
To better understand your situation and provide help for you, please help confirm some information:
Best Regards,
Gloria