Microsoft Excel for Mac

Question

I have just opened my computer to start work for the day and Excel won't open on my Mac operating system.

I keep getting the following error report. Is anyone else able to help me? I was thinking I would just uninstall and reinstall Excel.

I really need access to the file as it contains my work plan.

Please help!

Process:               Microsoft Excel [661]

Path:                  /Applications/Microsoft Excel.app/Contents/MacOS/Microsoft Excel

Identifier:            com.microsoft.Excel

Version:               ???

Code Type:             X86-64 (Native)

Parent Process:        ??? [1]

Responsible:           Microsoft Excel [661]

User ID:               501

Date/Time:             2018-05-31 09:14:15.631 +1000

OS Version:            Mac OS X 10.12.6 (16G1314)

Report Version:        12

Anonymous UUID:        11BC7143-0D18-560B-58B8-DB7C91******[The information is masked by the moderator]

Time Awake Since Boot: 250 seconds

System Integrity Protection: enabled

Crashed Thread:        0

Exception Type:        EXC_CRASH (Code Signature Invalid)

Exception Codes:       0x0000000000000000, 0x0000000000000000

Exception Note:        EXC_CORPSE_NOTIFY

Termination Reason:    Namespace CODESIGNING, Code 0x1

kernel messages:

VM Regions Near 0 (cr2):

--> 

    __TEXT                 0000000107159000-000000010b87b000 [ 71.1M] r-x/rwx SM=COW  @Jf [(null)]

Thread 0 Crashed:

0   d<f                           0x000000011acc5000 _dyld_start + 0

Thread 0 crashed with X86 Thread State (64-bit):

  rax: 0x0000000000000000  rbx: 0x0000000000000000  rcx: 0x0000000000000000  rdx: 0x0000000000000000

  rdi: 0x0000000000000000  rsi: 0x0000000000000000  rbp: 0x0000000000000000  rsp: 0x00007fff58aa6c70

   r8: 0x0000000000000000   r9: 0x0000000000000000  r10: 0x0000000000000000  r11: 0x0000000000000000

  r12: 0x0000000000000000  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000000

  rip: 0x000000011acc5000  rfl: 0x0000000000000200  cr2: 0x0000000000000000

Logical CPU:     0

Error Code:      0x00000000

Trap Number:     0

Binary Images:

       0x107159000 -        0x10b87afcf +d<f (0) <23F8690D-2C8E-3913-AAFA-94810D0278F3> d<f

       0x11acc4000 -        0x11ad01dc7 +d<f (433.5) <322C06B7-8878-311D-888C-C8FD2CA96FF3> d<f

External Modification Summary:

  Calls made by other processes targeting this process:

    task_for_pid: 0

    thread_create: 0

    thread_set_state: 0

  Calls made by this process:

    task_for_pid: 0

    thread_create: 0

    thread_set_state: 0

  Calls made by all processes on this machine:

    task_for_pid: 111

    thread_create: 0

    thread_set_state: 0

VM Region Summary:

ReadOnly portion of Libraries: Total=75.0M resident=0K(0%) swapped_out_or_unallocated=75.0M(100%)

Writable regions: Total=10.2M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=10.2M(100%)

                                VIRTUAL   REGION 

REGION TYPE                        SIZE    COUNT (non-coalesced) 

===========                     =======  ======= 

STACK GUARD                       56.0M        2 

Stack                             8192K        2 

__DATA                            6236K        5 

__LINKEDIT                        4244K        4 

__TEXT                            71.4M        3 

shared memory                        8K        3 

===========                     =======  ======= 

TOTAL                            145.6M       13 

Model: MacBookPro13,3, BootROM MBP133.0242.B00, 4 processors, Intel Core i7, 2.7 GHz, 16 GB, SMC 2.38f7

Graphics: Radeon Pro 455, AMD Radeon Pro 455, PCIe, 2048 MB

Graphics: Intel HD Graphics 530, Intel HD Graphics 530, Built-In

Memory Module: BANK 0/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320

Memory Module: BANK 1/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x15A), Broadcom BCM43xx 1.0 (7.21.171.133.1a2)

Bluetooth: Version 5.0.5f1, 3 services, 27 devices, 1 incoming serial ports

Network Service: iPad, Ethernet, en8

USB Device: USB 3.0 Bus

USB Device: USB2.0 Hub

USB Device: USB 2.0 Hub

USB Device: USB 2.0 BILLBOARD

USB Device: Keyboard Hub

USB Device: Apple Keyboard

USB Device: iPad

USB Device: iBridge

USB Device: USB3.0 Hub

USB Device: Mass Storage Device

Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1

Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1

Answer 1

I deleted Jason's boilerplate reply because it offered suggestions that simply do not apply to your situation and could cause you to spend needless time trying to fix something simple.

Your log indicates that the install of Excel isn't right. For the version it says:

Version:               ???

Are you able to open any other Office applications? If so, please do the following:

Make sure your Mac has a working internet connection before checking for updates. Install Mac OS X updates followed by Office updates.

---

Install Mac OS X updates first:

To get Mac OS updates, go to the App store on your dock, and then click the Updates button to reveal available updates.

---

Then Install Office Updates

To get the update:

1. Open any Office application (except Excel, obviously)
2. Go to the Help menu and choose Check for Updates
3. Let AutoUpdate check for and install updates
4. Restart your Mac

Answer 2

Hi Simon,

Please check if performing an Office update works for you.

You can also try install Office here.

Thanks,

Jim