mecm 2103 bitlocker not working

Carl94580345 31 Reputation points
2021-08-02T18:09:54.35+00:00

Clients with the latest agent are missing the bitlocker component. And management of the clients local drive fails. However, clients that still have the old agent, management of the Clients local drive works. what is going on here?

Microsoft Configuration Manager Deployment
Microsoft Configuration Manager Deployment
Microsoft Configuration Manager: An integrated solution for for managing large groups of personal computers and servers.Deployment: The process of delivering, assembling, and maintaining a particular version of a software system at a site.
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  1. Jason Sandys 31,176 Reputation points Microsoft Employee
    2021-08-02T22:02:25.96+00:00

    Without a significant amount more technical detail, there's nothing that can be said here.

    Start with defining the following in technical terms and include screenshots or whatever evidence is leading you:

    • "missing the bitlocker component"
    • "management of the local drive fails"
    • "clients still have the old agent"

    Technical troubleshooting requires technical details.

    Also, what version of the client agent is running on the clients experiencing the issue and what policies do you have in place for these clients with respect to BitLocker?

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  2. Carl94580345 31 Reputation points
    2021-08-03T21:27:01.777+00:00

    which logs do you need?


  3. Carl94580345 31 Reputation points
    2021-08-04T18:36:06.797+00:00

    We are running ConfigMgr 2103
    The site server is Windows 2016
    The Management points are Windows 2012 R2
    The Client are Windows 10 Enterprise 21H1

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