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Error Code: -19650 (The message couldn't be sent because the sender's submission quota was exceeded.)

Anonymous
2018-09-27T17:19:33+00:00

Hi

I have been using MailMerge to send out lots of emails to schools to promote workshops, however I have now received the message: "The message couldn't be sent because the sender's submission quota was exceeded. Please try again later., The message can't be submitted because the sender's submission quota was exceeded. Mail could not be sent. The message has been moved to your Drafts folder." 

I understand I have a limit of 10,000 emails per day, however what I want to know is when this limit will 'reset' so I can start sending more emails again. 

Thanks :)

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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Anonymous
2018-09-27T18:38:01+00:00

Hello Charles,

Welcome to post here.

In my opinion, the limits will refresh after 12:00 AM and the mailbox will once again be able to send message.

If you need further help, feel free to let us know.

Regards,

Rudy

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  1. Anonymous
    2018-09-29T19:04:39+00:00

    Hello Charles,

    Haven't seen you for a while. we'd like to confirm whether you need further help?

    Thanks for your time.

    Regards,

    Rudy

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