A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
Hi AadyaSudhir,
To further isolate this, I would like to confirm if you're subscribed to Office 365 subscription. Inserting icons and SVG files are only available to Office 365 subscribers. For more details, you can check this article.
If you're already an Office 365 subscriber and the issue persists, I suggest that you run your Office applications in safe mode. This would help us identify if an add-in or extension is causing the problem. Here's how:
- Find the shortcut icon for your Office application.
- Press and hold the CTRL key and double-click the application shortcut.
- Click Yes when a window appears asking if you want to start the application in safe mode.
To notify us and have us get back to you, simply reply to this post.