"ctrl v" crashes Word 2016

Question

Out of nowhere this morning, ctrl v started crashing Word. 

1. I can still paste using the ribbon. 
2. I can use ctrl v in other programs, so this is a uniquely Word problem
3. I can use ctrl c in Word.

I use ctrl c and ctrl v all the time, so I'm not sure why it just stopped working out of nowhere today. I didn't install any new software since the last time ctrl v was working, so it's not that.

4. ctrl v is working other Office Applications (like PowerPoint). 

I'm just stumped at this point.

Thanks,

Jason

Answer 1

Hi,

Is this a problem with one document or all documents or something in between?

Does it happen if you open Word in Safe mode?

https://support.office.com/en-us/article/Open-O...

Safe mode is not a way to regularly use Word, but it is a valuable diagnostic step. If your problem goes away when you use Safe mode, we can walk you through other steps that may help eliminate the problem. Please write back.

If it works in Safe mode, you may want to look at the following while waiting for more information from me or here on the forum.

http://www.addbalance.com/word/addins.htm

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This link is to a page on my website. It is safe. I am providing it because I think it contains information that will help you. However, as an Independent Advisor I am required to add the following when posting here with a link to any non-Microsoft site:

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Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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I hope this information helps. Please let me know if you have any more questions or require further help.

Regards