ONE NOTE DOWN

Question

Hi the OneNote server seems to be down right now for me as well as with some of my colleagues.  It says it is syncing forever and then crashes and closes One Note after about 10 minutes every time.  Keep getting this error:

Can't sync section: SFII/Pharmacology/Pharmacodynamics I and II This page cannot sync due to timeout. (Error code: 0xE000078B b6d1a)Can't sync section: SFII/Pharmacology/Pharmacodynamics I and II This page cannot sync due to timeout. (Error code: 0xE000078B b6d1a)

Please help ASAP!

Thanks

Answer 1

Hi Ellie,

As Resolve the 0xE000078B (Server Timeout) error in OneNotementioned, it might occur when the server is busy and cannot respond to your requests. 

So I would like to confirm where your notebooks are stored? Are they stored on SharePoint Online or OneDrive for Business?

If you’re syncing notes to OneDrive, try syncing your notes again in a few minutes. If you suspect a service outage, you can check OneDrive status at https://portal.office.com/servicestatus.

If you’re syncing notes to SharePoint, try syncing your notes again in a few minutes or talk to your server administrator for help resolving this issue. 

In the meantime, I would like to collect your tenant information via Private Message to for further investigation.

Regards,

Eli

Answer 2

Hi Ellie,

May I know if the issue has been restored?

Regards,

Eli